This past week I was part of a panel that interviewed new graduate RNs for spots in our nursing residency program. Twenty-six RNs interviewed for twelve positions on Med-Surg and Telemetry.
The twenty-six RNs had been narrowed down from over three hundred initial applicants. I want to share what I saw and thought from an interviewer’s point of view, to help you. (note: The examples I give are composites and not real.)
These tips are from new grad RN interviews, but can be used for all interviews.
What they brought
Some applicants brought one page resumes (good), most on heavy weight paper (nice). One applicant really stood out by bringing a two pocket folder with resume and letters of reference inside, and a business sized card of her in her graduation cap affixed to the outside. Nice, creative touch!
More than one applicant did not bring enough resumes for everyone. Bringing your resume to an interview is not required, as we already have a copy in your master application packet, but if you choose to bring your resume, make sure you have plenty of copies.
Most used a “Personal Summary” (better) instead of an “Objectives” statement. Here are two examples:
Best Personal Summary:
Seeking challenging new graduate position in acute health care.”
Worst Personal Summary:
To obtain a position as a Registered Nurse with opportunities for professional development while providing excellent healthcare and customer service utilizing clinical skills, critical thinking, and evidence-based practice in conjunction with management, leadership, and organizational skills from previous professional experience.”
Did your eyes glaze over a bit on the second one? Mine did.
Few of my fellow interviewers actually read any of resume handouts during the interview. At most they got a five or six second glance.
But even though a resume handed out during an interview may not count for you, it can still count against you. I actually saw one with a glaring typo, and another with lengthy gaps, and conflicting dates in their employment history. See my post on Resumes.
Personally, I read reference letters carefully, for what is said, and for what is not said. I give extra weight to those written by Clinical Instructors. I find Clinical Instructors to be credible. They’ve had ample opportunity to see you under stress, and they’ve watched you interact with classmates and patients.
From the moment you enter the room, you are under constant scrutiny.
The first 90 seconds are critical. Quick judgements are made about you in that time, including “Will you fit in here?”
In two cases, my inner voice said “Hire this person” before they even sat down.
Interview presence can be learned. It’s how others read your personal energy, vibe, aura, whatever you want to call it. First impressions are a function of facial expression, body language, bearing, appearance, and confidence.
Your body is telling us all about you. Before your voice speaks.
A couple of people who projected warmth the instant they walked in the room scored bonus points. After all, you are going to be working with patients, and we want to know you are kind. Project openness and warmth.
Be humble. Humble but confident. Visualize yourself getting the job as a mental warm-up activity, but don’t be cocky. It’s more than what you say, it’s how you say it. One candidate seemed to communicate that we would be lucky to hire her and of course we were going to because of her lofty academic goals and achievements. Guess what? No one likes cocky.
Be open. One candidate held herself so tight and closed that I have no idea who she really is. It would be a big risk to hire her and put her out on floor, right? She could be wonderful, or she could end up being a Queen Bee, or worse. We need to know who we’re getting. You need to tell us who that is.
Be calm. Pre-game nerves? Nerves are natural, but remember, we already like you. We picked you. You’re here because you have potential, we’ve seen it, and now all you have to do is bring it home. (Being nervous is not held against you. We know it’s natural, friend!) Advice? Practice relaxing techniques beforehand.
Be Savvy but don’t gush
Show that you are savvy enough to have done your research about our organization and mission statement, yes, but be brief. Don’t belabor each and every service line, new building, etc. You will look desperate, and it will seem contrived.
We don’t need you to tell us that we are Joint Commission Accredited and that you are amazed by that accomplishment.
But- if you are familiar with our culture, and you can speak to it, illustrating how you are a good fit, that’s great. Really great. As long as you’re genuine.
What do we really want?
Competent RNs with good attitude who are loyal.
We want to know you. We love hearing a bit about outside interests, such as the candidate who is also a musician, and another who interprets for the deaf at his church.
Show us some personality. Don’t be timid. Remember that stories will be remembered, so talk in stories.
Instead of saying “I excel at customer service”, say
One day in clinical I had a Spanish-speaking patient. He was nervous and waiting for his daughter. It was the end of our shift, and time for post-clinical conference, but I just knew it wasn’t a good time to leave him. I asked my instructor if it would be OK if I stayed over long enough to continue translating for him, until his daughter arrived. I’m fluent in Spanish.
She said it would be alright, and I stayed at his bedside until his daughter came. It turned out he was embarrassed to ask for a urinal and I was able to get one for him, and provide privacy. I really like when I have a chance to help someone like that. I’m the one who feels blessed.”
If you live out of area, you have an extra challenge. You have to reasonably convince us that you are not going to leave in two years and go back to Location More Desirable. If you say that you have family or a love interest in our area (and we believe you), that helps.
We don’t want to be distracted by your appearance
What I recall most about one applicant is her mega thick upper lid eyeliner, but not much of what she said. While she talked, I found myself wondering why she found it attractive, how did she put it on, what kind of brush did she use to get it that thick, did it take two strokes or three, why was it an ashy light brown color and not black?
Another very attractive applicant with lovely hair and makeup wore a white, shirtwaist, button-down blouse. The blouse looked casual, as if it had been worn and washed many times, it was neither sparkling white nor crisp, and she had blouse gaposis at right about the V1 electrode placement level. Ooops. Test your outfit for wardrobe malfunctions ahead of time by standing, walking, and sitting in it.
Nicely styled hair and light makeup help women look their best. Overdress just a little bit. Being overly overdressed shows you do not know the culture.
One man wore a suit that looked too small, with a tie that was choking him. It was distracting because he looked uncomfortable. At the end of the day, it was regrettable that the tight suit was my strongest memory of him.
We haven’t even gotten to the interview itself! Keep reading the following posts to find out what we asked, and how they answered.
How to Answer Common Interview Questions and Behavioral Interview Questions
- There are classic interview questions you must prepare for. Read how to best answer this important and common question: “Tell me about yourself.”
- You also want to prep for the “Why should we hire you?” question.
- Mostly we focused on behavioral questions, and listened carefully to those responses. They really helped us to see the real person. While you can’t predict behavioral questions like you can the common interview questions, you can definitely prepare for them. Read how at “Behavioral Interview Questions.“
Who stood out
What makes you stand out- a firm handshake. Shaking each interviewer’s hand. Genuineness. Eye contact, projecting a humble confidence. Personality. Stories and examples! Making us laugh.
It was exciting because we found some wonderful new grad RNs to join our work family. I hope you stand out when you interview! Good luck!
What are your interview concerns? How about your tips from your interviewing experiences? I would love to hear from you! Leave me a comment.
Until next time friend,